Contact

We are here for you —
24h / 7 days

Do you have questions about our products, a damage claim, or would you like to become a system partner? Our team in Freiburg is happy to help.

📞 +49 7664 / 50559-0 ☎ 0800 50559 00 (free of charge)✉ info@doelco.de

Contact forms

Write to us

Use the appropriate form for your inquiry. We will respond within one business day.

Send inquiry

Your message goes directly to our team. We will get back to you within one business day.

First name *

Last name *

Company *

Street & house number *

Zip code *

City *

E-mail *

Phone *

Industry *

e. g. heating/plumbing, painter, tiler

How did you hear about us? *

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I have read the privacy policy and agree that my details will be stored and processed in order to handle my enquiry. *

I would like to receive information from DÖLCO about products, seminars and the system partnership. For this purpose DÖLCO may contact me by e-mail and telephone. I can withdraw this consent at any time with effect for the future.

Your data will be used solely to process your enquiry and will not be passed on to third parties. You may object to storage at any time — a message to datenschutz@doelco.de is sufficient.

🚨 Damage hotline

+49 7664/50559-64

Available 24h / 7 days

All contact details

Headquarters+49 7664/50559-0

Toll-free0800 50559 00

Damage+49 7664/50559-64

Emailinfo@doelco.de

Fax+49 7664/50559-57

📋

Or call us directly

For general questions about products, prices, or services, our team is available personally at +49 7664/50559-0.

Locations

Our branches

DÖLCO GmbH Headquarters

Freiburg-Opfingen

AddressGewerbestr. 19, 79112 Freiburg-Opfingen

Phone+49 7664/50559-0

Toll-free0800 50559 00

Fax+49 7664/50559-57

Emailinfo@doelco.de

Opening hours24h / 7 days (damage hotline)

🗺️

Gewerbestr. 19, 79112 Freiburg-Opfingen

Open in Google Maps →

Direct contact

Departments & direct lines

📞

Switchboard

Headquarters+49 7664/50559-0

Toll-free0800 50559 00

Damage report+49 7664/50559-64

Fax+49 7664/50559-57

Emailinfo@doelco.de

Damage emailschaden@doelco.de

📦

Order processing

Ibrahim Jaber+49 7664/50559-93

Karin Kowalitzki+49 7664/50559-20

Emailinfo@doelco.de

🛠️

Repair service

Sandrine Benais+49 7664/50559-33

Emails.benais@doelco.de

⚙️

Technical support

Benjamin Abetz+49 7664/50559-91

Emailinfo@doelco.de

📊

Sales Germany

Appointment requestsJohannes Hetz

Phone+49 7664/50559-14

Christian Endresz (South)+49 7664/50559-13

Andre Jonque (West)+49 7664/50559-16

🇫🇷

Sales France

Muriel Portelli+49 7664/50559-49

Emailfrance@doelco.de

Contact persons

Your personal contact person

Our team is available to you personally. Please contact the relevant department directly.

I

Ibrahim Jaber

Order processing

📞 +49 7664/50559-93 ✉ info@doelco.de

K

Karin Kowalitzki

Order processing

📞 +49 7664/50559-20 ✉ info@doelco.de

S

Sandrine Benais

Repair service

📞 +49 7664/50559-33 ✉ s.benais@doelco.de

B

Benjamin Abetz

Technical support (repairs, equipment technology)

📞 +49 7664/50559-91 ✉ info@doelco.de

A

Albert Ballardt

Service department Freiburg

📞 +49 7664/50559-46 ✉ a.ballardt@doelco.de

J

Johannes Hetz

Sales North / Appointment requests

📞 +49 7664/50559-14 ✉ j.hetz@doelco.de

C

Christian Endresz

Sales South/East & Austria

📞 +49 7664/50559-13 ✉ c.endresz@doelco.de

A

Andre Jonque

Sales West

📞 +49 7664/50559-16 ✉ a.jonque@doelco.de

T

Timo Karnik

Management / Marketing

📞 +49 7664/50559-15 ✉ info@doelco.de

M

Muriel Portelli

Sales France

📞 +49 7664/50559-49 ✉ france@doelco.de